What it Means to be a Volunteer

If you feel the calling to help others, are a compassionate listener, or want to be part of a group that answers our 25,000 calls for help each year, then please consider becoming a volunteer counselor. 

You can truly be a lifesaver.

Informational meetings are held in January, May, and August; they are open to the public and provide information about HQCC, our training program, and what it’s like to volunteer at the center. Training is held three times each year, beginning in February, June, and September.

While being a volunteer counselor involves a major commitment, it is also incredibly rewarding. This is valuable training and experience for anyone, regardless of career path or stage of your life. You will learn basic listening and counseling skills that will be useful in your personal and professional life. HQCC is a great opportunity to work with a group of caring people who want to make a difference by providing direct, meaningful service to people who turn to us for help. We offer a thorough training program, so no previous training or experience is needed.

Volunteer Counselor Training – Spring 2020

Interested in volunteering to answer calls on our crisis line or crisis chat? Come to the next info meeting and learn more about what we do!

The next info session is on Tuesday, June 2, 2020 at 6:00pm Central Time via Zoom!  Use this link on your computer or smartphone, or call in 312-626-6799 using Meeting ID: 864 7799 9635. No password needed. 

After the information meeting, you’ll have the opportunity to fill out an application form. After applications have been reviewed, we interview training candidates to help us select those who are the best fit for our work. 

If you are interested in learning more about our next training opportunity this coming summer, join us at the next info meeting or contact us. You can also support our training by sponsoring a volunteer! Click here to learn more about sponsorship.

Fill out the form below and we’ll send you reminders, and Zoom links, to the information sessions.


For the first time, Info Sessions will be held ONLINE! 

Visit our Facebook Event Page or sign up so we can make sure you have the Zoom Link! 

Info Sessions are the first step. Come learn about our training process and schedule. You only need to attend one, but info sessions are strongly recommended for anyone interested. 

Summer 2020 will consist of 2 training groups, one meeting on Mondays, and one meeting on Sundays through the summer. The first days of training: 

  • Sunday, June 14th for the Sunday training group
  • Monday, June 15th for the Monday training group