Get Help

If you need help right now, you can reach our center 24/7 every day at 785-841-2345 or the National Suicide Prevention Lifeline 800-273-8255 (TALK). Calls are free and confidential.

KSPHQ’s counseling center, Headquarters Counseling Center, is the National Suicide Prevention Lifeline Crisis Center serving all of Kansas. When you call from a Kansas area code, your call comes to Headquarters Counseling Center first. Our highly-trained volunteer counselors are standing by to listen.

We also offer online emotional support and crisis counseling through online chat

You can also get connected to the Crisis Text Line by texting KANSAS to 741 741

If you need medical assistance, please call 9-1-1.

Frequently Asked Questions

How does the National Suicide Prevention Lifeline Work?

When a call is placed to the National Suicide Prevention Lifeline, 1-800273-8255, the call is routed by area code to that person’s local crisis center. In Kansas, that crisis center is HQ.

If the counselors at HQ are helping others or aren’t able to answer, the call “rolls” to another crisis center in the 170-center Lifeline network.

Who can call?

You can call–for any reason. If you’re thinking about suicide, concerned for a friend, grieving, feeling hopeless, or just need to talk to someone about something that’s going on in your life, you can call.

Our counselors volunteer their time because they care about you and want to help.

What’s the difference between the local number and the Lifeline?

As part of the National Suicide Prevention Lifeline, 1-800-273-8255, if we cannot answer a call, the call “rolls” to another crisis center in the Lifeline network resulting in a very high answer rate. If your call isn’t answered immediately, please stay on the line.

The HQ local number, 785-841-2345, rings directly to HQ Counseling Center and does not roll. If our counselors are busy with other callers, you may be asked to wait until a counselor is available.

You can also use 785-841-2345 if you’d like to speak to an HQ counselor but have an out-of-state area code.

If you are experiencing a crisis, please call 1-800-273-8255. If you need medical attention, call 9-1-1.

What does it cost?

Our services are free. Funding comes from generous donors who want to make sure you’re supported.

When can I call? What about holidays?

You can call 24 hours per day, seven days a week, 365 days a year–even holidays. We’re always open.

I’m not suicidal, can I still call?

Yes! No matter what you’re going through, we’re here to listen and help you figure out how to get through it.

What happens when I call the Lifeline?

If calling the National Suicide Prevention Lifeline, 1-800-273-8255, you will hear a message.

“You have reached the National Suicide Prevention Lifeline, also servicing the Veterans service line. If you are in emotional distress or suicidal crisis or are concerned about someone who might be, we’re here to help. Please remain on the line while we route your call to the nearest crisis center in our network.”

After the message, Veterans can press 1 for the Veterans Crisis Line

If you don’t want to be connected to the Veterans Crisis line, stay on the line. Your call will be routed by area code to your local crisis center. A counselor will answer and you can confidentially talk to them about anything going on.

If you are a Spanish speaker, call the Spanish-language Lifeline at 1-888-628-9454. Si hablas español, llama a 1-888-628-9454. Lifeline ofrece 24/7, gratuito servicios en español.

Who answers the phone?

At HQ, our team is made up of skilled and caring paraprofessional counselors and professional staff. Most are highly-trained volunteer counselors.

Can I chat online or text?

Yes! We are also one of 16 lifeline chat centers. Visit National Suicide Prevention Lifeline Chat to chat online or text KANSAS to 741-741 for the Crisis Text Line

Do you provide long-term counseling?

We offer ongoing counseling in Lawrence by Master-level Social Work students from the University of Kansas. We suggest a donation of $10 per session regardless of insurance coverage and are available by appointment. Please use our contact page or call our administrative offices to inquire.